Support

Does it work at the same time, sending the message via Wi-Fi to the mobile, while sending SMS or making the call with both options installed?

Yes, it works both at the same time.

I have seen that when a sensor is activated the alarm sounds. Can the siren activation time be delayed?

Yes, of course you can, you have a delay option once a sensor starts up. In SETTINGS/DELAY.

Will I have configuration problems with Vodafone 5G WiFi?

The alarm system does not support 5G WiFi.

Can it be configured as a silent alarm, so that the siren does not sound?

Yes, configure it in the alarm center: Menu - Settings - Features - Siren - Off

How to lock the screen so that another person cannot access it to disarm with the alarm disarm button?

1. You can set the password in "Settings" - "password".
2. Center panel: "Menu" - "Settings" - "Features" Keypad Lock "-" Open ".

What functions does this alarm do with Alexa?

You can arm and disarm the alarm system via voice.

Is the connection only via SIM card or can it be done with Wi-Fi? which application to install?

You can choose SIM card or WiFi. After connecting WiFi, you can use "Tuya Smart" or "Smart Life" app to control the alarm system. After inserting the SIM card, you can use SMS to control the alarm system.

How do you know that a sensor has low battery?

The blue LED on the sensor will flash. You will also receive a notification on your mobile phone.

Does the display and keyboard light stay on permanently?

The light can be turned off. Center panel: "Menu" - "Settings" - "Features" - Backlight - Off.

What is the difference between the a4 and the other one? do they both work over wifi? Which one has the loudest sound? Which one do you recommend?

A4 and A2 supports wireless and wired siren. A1 only supports wireless siren. Both support WiFi/GSM. A4 and A2 have the loudest sound. Because the entire kit includes a wired siren.

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How to download user manual

Please contact support@tecpeak.com to get download password of user manual.Thanks.

Please contact support@tecpeak.com to get the user manual password. Thank you.

Please contact support@tecpeak.com to obtain the user manual password. THANKS.

Please contact support@tecpeak.com to get the manual password. Thanks.

Please contact support@tecpeak.com to obtain the user manual password. Thank you.